Data Privacy & Security

Privacy Policy

Your diagnostic data security and patient confidentiality are our top priorities. Learn how Spandan Cloud handles data with bank-grade encryption.

1. Information We Collect

Spandan Cloud collects diagnostic data strictly required to run your pathology lab operations. This includes patient demographic information (Name, Age, Gender, Contact Number), doctor referral details, test results, reagent inventory logs, and staff attendance logs.

2. How We Use Patient & Lab Data

All data collected is processed solely for generating diagnostic lab reports, facilitating WhatsApp PDF delivery, syncing machine LIS analyzer results, and managing lab billing. Spandan Cloud never sells, rents, or shares patient medical records with third-party advertisers or data brokers.

3. Data Security & Encryption Standards

We implement bank-grade AES-256 bit encryption at rest and TLS 1.3 SSL encryption in transit. All database backups are stored in ISO 27001-certified cloud data centers located in Tier-4 facilities with strict access controls.

4. WhatsApp API & Communication Policy

Patient WhatsApp delivery is powered strictly through official WhatsApp Business APIs. Patient numbers are only used to send explicit report notification PDFs and bill receipts triggered by your authorized lab staff.

5. Data Ownership & Retention

Your pathology lab retains 100% full ownership of all data stored in Spandan Cloud. You can export your full patient records, financial invoices, and test logs at any time in Excel/PDF format.

6. Contact Privacy Officer

If you have any questions about our data privacy practices or compliance standards, contact our Data Protection Officer at info@rudrabyte.com or call +91-9309375627.